Artwork & Files

Art Proofs

Did you know that you will receive a free production art proof prior to us releasing your order to full production? The art proof typically comes within 24-48 hours after placing your order and helps ensure that the item selected, imprint color, sizing and placement are all approved by you before going to print.

Pre-Production Samples

A pre-production sample is when you ask to see a physical sample of your item printed prior to releasing your full order to production. We recommend this on all high-volume orders and when time permits. Pre-production samples typically have additional charges which may include setup charge(s), price of the item, along with shipping charges and may require additional days for production. Please contact us to learn more about this process.

Free Art Assistance

We don’t want you to worry about how your logo or design will look on the product(s) you want to purchase. Let our graphics department review your logo, design, concept or drawing and make recommendations before you place your order. Our logo experts will catch unforeseen problems, advise you on potential issues and will work with you to determine the best way to keep your design professional, clean and consistent.

Don't Have Artwork?

If you don’t have a logo or you’re currently in the process of developing your logo or design, we can help. Our experts can advise on the best logo types for promotional products including fonts, fine details, size and shape. These all should be considered prior to designing your logo to prevent future issues when applying it to promotional products. Please contact us and speak to a logo expert right away.

Preferred File Types

AI or EPS (Adobe Illustrator)

  • Convert text to outlines & embed any linked images.

PDF (Adobe Acrobat)

  • Embed the fonts used.

Not Recommended File Types (.jpg, .gif, .png, .bmp)

If you work with a graphic designer, we recommend sending them a link to this page.

Need Help?

If you need help with your logo or design, please contact us so one of our graphic designers can help you.